Last Updated: 03 August 2024

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LIPP SERVICE ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. Collection of Personal Information

We collect personal information that is necessary for us to provide our services. The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, postal address.

• Demographic Information: Age, gender, occupation.

• Other Information: Information relevant to providing our services, such as family details and preferences.

We collect personal information directly from you when you interact with us, such as when you fill out a form on our website, contact us by phone or email, or use our services.

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2. Use of Personal Information

We use your personal information for the following purposes:

• To provide and improve our services.

• To communicate with you, including responding to inquiries and sending updates.

• To process payments and manage transactions.

• To comply with legal and regulatory obligations.

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3. Disclosure of Personal Information

We do not sell or rent your personal information to third parties. We may disclose your personal information to:

• Our employees, contractors, and affiliated organisations for the purpose of providing our services.

• Third-party service providers who assist us in operating our business and delivering our services.

• Legal and regulatory authorities as required by law.

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We ensure that any third parties we engage are bound by confidentiality and privacy obligations with respect to your personal information.

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4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

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5. Access to and Correction of Personal Information

You have the right to access and correct your personal information held by us. If you wish to access, update, or correct your personal information, please contact us using the details provided below. We may require proof of identity before providing access to personal information.

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6. Cookies and Online Tracking

Our website may use cookies and similar technologies to enhance your user experience. Cookies are small data files stored on your device that help us remember your preferences and track how you use our website. You can control the use of cookies through your browser settings.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

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8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

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9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us at:

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LIPP SERVICE
Email: family@lippservice.com.au

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